Communicating with Impact
Delivering impactful messages, listening actively, and adapting to your audience.
Course Description
Clear, confident communication is a critical leadership skill. This course equips participants with tools and techniques for delivering impactful messages, listening actively, and adapting communication styles to different audiences. Through practical exercises and real-world examples, learners strengthen their ability to influence, engage, and align others through purposeful communication.
Learning Outcomes
By the end of this program, participants will be able to:
- Deliver clear, impactful messages
- Listen actively
- Adapt style to the audience
- Influence and align others
Preparation Steps
- Identify a real message or communication challenge to work on
- Self-assess your communication strengths and gaps
- Optional short style questionnaire
Sustainment & Post-Work
- Apply the message-structuring model to one upcoming communication within 2 weeks
- Gather feedback from a trusted colleague
- Pair with a peer practice partner
- 30-day reflection on impact and adaptation
- Optional booster on advanced influence.
Assessment Method
The assessment of a participant’s progress will be a combination of preparation assignments, classroom participation, and review of concepts during in-class activities as well as follow-up meetings with managers and peers to discuss examples of successful use of the tools provided in this course.
Course Customization
This program can be customized for the specific needs of clients through offering only some vs. all of the course modules, incorporation or alignment to client specific organizational messages (values, business processes etc), modifying the workshop delivery schedule and the addition of business relevant action learning projects.
