NEW EA Co-Ordinator

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Executive Assistant &
Client Experience Coordinator

Location: Vancouver, BC
Type: Full-Time, Salaried
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What You’ll Do

Approximately 40% Executive Assistant (EA) Responsibilities:

  • Manage the Managing Director’s calendar and support broader team scheduling, including coordination with subcontractors and client partners.
  • Provide executive administrative support, including correspondence, expense tracking, invoice generation, and budget-to-actual reporting.
  • Coordinate travel planning and booking, ensuring cost-effectiveness and efficiency.
  • Handle confidential materials and sensitive information with discretion and professionalism.
  • Proofread and finalize high-stakes documents and deliverables.
  • Support internal team communications, meeting agendas, and follow-ups to keep projects moving forward.
  • Provide occasional personal lifestyle coordination support for the Managing Director, such as scheduling personal appointments or travel, as needed.

Approximately 60% Client Experience & Business Development Responsibilities:

  • Assist with onboarding new clients — scheduling kick-offs, coordinating materials, and managing early-stage communication.
  • Prepare, format, and quality-check slide decks, toolkits, e-learning materials and in-person session materials.
  • Own and drive the development, drafting, and submission of client proposals and RFP responses — from gathering requirements to final submission.
  • Track and manage the proposal pipeline, follow up with prospects, and ensure deadlines are met.
  • Coordinate virtual and in-person client events, workshops, and retreats, including logistics, materials prep, breakout sessions, and live polling tech.
  • Support post-session activities: client feedback surveys, summary reports, and action item tracking.
  • Maintain project trackers, client files, and shared resources for easy access by the team.
  • Conduct industry research to support business development opportunities and keep Cinga ahead of trends.
  • Post and manage social media updates and marketing event logistics as needed.

What You Bring

Must-Haves:

  • 5+ years supporting executives or senior leaders.
  • You’re a natural organizer with proven experience as an Executive Assistant, Project Coordinator, or Client Experience Coordinator — ideally in a fast-paced, professional services or consulting environment.
  • You have a killer PowerPoint and design eye — aesthetics matter to us, and you love taking raw content and making it clear, polished, and beautiful (leveraging AI where needed of course!)
  • You’re detail-obsessed, notice the typos everyone else misses, and take pride in double-checking every link, graphic, and slide.
  • You’re fluent in Microsoft Office (especially Word, Excel, PowerPoint) and online tools — plus you’re comfortable learning new tech fast.
  • You’re comfortable working remotely and can self-manage like a pro.
  • You’re a strong communicator — warm, clear, and tactful with clients and teammates alike.
  • You have a positive, can-do mindset, take ownership, and follow through on what you say you’ll do.
  • You’re a proposal and RFP pro — you know how to pull together a compelling story, meet tight deadlines, and keep things moving.
  • You’re Vancouver-based, with flexibility for the occasional in-person meeting or event.

Nice-to-Haves:

  • A degree in business administration, communications, or a related field.
  • Experience coordinating leadership development or training programs.
  • Familiarity with online survey tools, virtual facilitation platforms, and CRM systems.
  • Familiarity with Teamwork, Asana or Monday.com (Project Management software)

Who You Are

  • Aligned with and ready to model Cinga’s Core Values (Keep It Real, Be Humble, Build From Strengths, Have Each Other’s Backs, Stay Flexible)
  • Curious, adaptable, and eager to learn new tools and approaches.
  • Dependable and resourceful — you see what needs doing and make it happen.
  • Thrive in a collaborative, small-team environment where initiative is valued.
  • Calm under pressure and flexible when priorities shift.
  • This is a hybrid role based in Vancouver, BC. While most work is remote, occasional in-person support will be required for client events and team meetings.
  • We’re looking for someone who sees Executive Assistance as a career — not a stepping stone — and takes pride in delivering high-caliber support at the senior level.

Compensation & Benefits

  • Full-time salaried position; compensation commensurate with experience (70-80k).
  • Flexible work environment with core coverage during Pacific Time Zone business hours.
  • A dynamic, values-driven team making a meaningful impact with our clients.

To Apply:

  • Please submit your resume to careers@cingaleadership.com and a brief cover letter outlining your interest in the role and relevant experience. Be sure to reference “orange balloons” in your cover letter — applications without it will not be considered.
  • Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted.

 

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About Cinga Leadership and Learning Inc.

Cinga Leadership and Learning Inc. is a boutique consulting firm based in Vancouver, BC. We provide bespoke leadership and learning  solutions to clients across a wide range of industries. We create learning that lasts so people grow, cultures evolve, and results follow.

To support our next phase of growth, we’re looking for a highly organized, self-sufficient, and detail-oriented Executive Assistant & Client Experience Coordinator to join our close-knit team. This hybrid role will play a critical part in supporting the Managing Director, delivering exceptional client experience, and driving our business development pipeline forward.

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