Case Study:

Transforming Training Practices in a Non-Profit Organization

The Challenge

A provincial non-profit in the anti-violence sector was faced with a critical need for a cohesive, organization-wide training strategy to support anti-violence workers, community partners, and stakeholders across the province. Key challenges included:

  • Inconsistent approaches to training design, development, implementation, and evaluation across workstreams
  • Lack of alignment on best practices and the absence of a shared, strategic vision for training across the organization

 

Solutions Implemented

The organization partnered with Cinga to co-create and implement a comprehensive, sustainable training strategy. The engagement included a phased roadmap, collaborative design sessions, and ongoing consultation with senior leadership to ensure alignment. Key solutions included:

  • Training Strategy: A customized training strategy was developed to align workstreams under a shared vision and link training practices to strategic priorities.
  • Comprehensive Training Strategy Guidebook: Facilitated input from senior leadership and staff helped shape a guidebook that detailed the organization’s training approach across analysis, design, development, implementation, and evaluation. The guidebook reflected organizational nuances and practical realities.
  • Collaborative Design Process: Engaged staff and leadership in iterative design and review sessions to ensure tools and guidance were relevant, accurate, and practical.
  • Team Roles and Resourcing: Defined clear roles and responsibilities for staff involved in training implementation to support consistent application and long-term sustainability.

 

Results Achieved

The implemented strategy placed learners and survivors at the center and was grounded in principles of innovation, gender-based violence specialization, coordination, and capacity-building. Outcomes included:

  • Training Implementation Team established to lead the application of the guidebook, tools, and processes across the organization
  • Launch of an enhanced training offering aligned with strategic priorities, designed for diverse learner audiences, and focused on simplifying and improving training delivery
  • Improved cross-workstream alignment and communication, with greater clarity around roles, shared ownership of processes, and commitment to collaboration
  • Integration of adult learning principles and modern technology, supporting a more efficient and learner-centered training experience
Client

Ending Violence BC

Location

In-person 

Cinga is the glue. Because we have so much going on in our organization, and no one person has their eyes on everything at a high level and in the weeds, Cinga holds us all together by bringing this lens and ensuring we have consistency in the approach, methodology, structure, and format of our trainings so that we have a consistent brand and set of offerings across the organization. (Still a work in progress, but we are getting there with your help!)

 

Kate Rossiter,
Director of Provincial Services

Leadership starts here.