Case Study:

Empowering team with practical skills & a common language of leadership.

The Challenge

  • Organization was seeking to strengthen their leadership skills, culture and prioritize development of its internal management group.
  • Senior leaders had recognized the benefits of developing from within the organization vs. facing the costs and risks associated with hiring leaders externally.
  • Engagement survey results reinforced the need for further employee and leader development.
  • Improved skills in conflict resolution and coaching were among the top priorities for development.

The Solution

  • Following a needs assessment, we designed a customized leadership program spanning 6 months, for current people leaders, project leaders, and aspiring leaders.
  • The program targeted the specific skills identified by the organization including high-performing teams, coaching, feedback, communication, servant leadership and trust.
  • It consisted of 3 x one-day off-site retreats, pre-work steps, psychometric assessments, real-life business challenges (action learning projects) and sustainment activities designed to help participants embed new learning.

The Result

  • Pre and post self-assessments of confidence levels showed significant improvement of every confidence indicator. An overall average increase of 12.5% in participant confidence on core skills taught in the program.
    All three solutions proposed in group action learning projects were implemented by the organization – improving marketing strategy, key process flows and culture.
  • 100% of participants found the concepts in the program useful.

Pioneering Vancouver-based biotech


In-person with remote access options

Number of Employees

Approximately 35

….. had a profound impact on all persons in attendance and was integral to our ability to refocus strategy as a company. Really amazing to see the effort and intention in the Leadership Challenge Projects ….


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